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Comprehensive Support Services

Onsite and Remote Services:

  • Installation;
    • Network Equipment;
    • Servers and Racks / Enclosures;
    • UPS and Power Switches;
    • Desktops and Peripherals;
  • Moves, Adds and Changes;
  • Break-fix support and ongoing maintenance;
  • Project Management;
  • Remote Support by phone or via Logmein™ remote access products;
  • Guaranteed Services Levels (from 2 hours onsite).

Configuration and Implementation Services:

  • Servers, desktops and peripherals;
  • Network Switches; click here to learn more about NETGEAR
  • Firewalls and Unified Threat Management Systems; click here to learn more about SonicWALL
  • Centralized Security suites;
  • Data backup and protection;

Helpdesk and Monitoring Services:

  • Remote monitoring of servers and network equipment;
  • 24/7 standby coverage (optional service)

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