Comprehensive Support Services
Onsite and Remote Services:
- Installation;
- Network Equipment;
- Servers and Racks / Enclosures;
- UPS and Power Switches;
- Desktops and Peripherals;
- Moves, Adds and Changes;
- Break-fix support and ongoing maintenance;
- Project Management;
- Remote Support by phone or via Logmein™ remote access products;
- Guaranteed Services Levels (from 2 hours onsite).
Configuration and Implementation Services:
- Servers, desktops and peripherals;
- Network Switches; click here to learn more about NETGEAR
- Firewalls and Unified Threat Management Systems; click here to learn more about SonicWALL
- Centralized Security suites;
- Data backup and protection;
Helpdesk and Monitoring Services:
- Remote monitoring of servers and network equipment;
- 24/7 standby coverage (optional service)
